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Person Name with an apostrophe or language characters displays incorrectly in the Home Page (Doc ID 2729372.1)

Last updated on DECEMBER 11, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Financials Common Module Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

Person Name with an apostrophe or special or language characters displays incorrectly in the Home Page.

Steps:

  1. Sign In to Fusion Applications Cloud.
  2. Home Page shows the greeting message(Ex: Good afternoon) with Incorrect Person Name.
  3. It shows backslash/codes instead of the Person Name of the connected user. The following is an example.
     
  4. Works fine when there are no special characters in the person's name.

Cause

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In this Document
Symptoms
Cause
Solution
References

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