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FA: SCM: OM: Create Order Via Webservice With Multiple Kit Items And A Warranty Items Fails With Error: An order was not created due to an unknown error. null. (Doc ID 2729445.1)

Last updated on NOVEMBER 18, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.04.0 to 11.13.20.10.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Manage Orders

When Creating order with payload with multiple kit items and a warranty items fails with error.

ERROR
---------
An order was not created due to an unknown error. null


STEPS
---------
1. Create order with KIT and coverage and delayed covered item via webservice.
2. Order fails.

Cause

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In this Document
Symptoms
Cause
Solution
References


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