FA: SCM: OM: Create Order Via Webservice With Multiple Kit Items And A Warranty Items Fails With Error: An order was not created due to an unknown error. null.
(Doc ID 2729445.1)
Last updated on NOVEMBER 18, 2020
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.20.04.0 to 11.13.20.10.0 [Release 1.0]Information in this document applies to any platform.
Symptoms
On : 11.13.20.04.0 version, Manage Orders
When Creating order with payload with multiple kit items and a warranty items fails with error.
ERROR
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An order was not created due to an unknown error. null
STEPS
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1. Create order with KIT and coverage and delayed covered item via webservice.
2. Order fails.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |