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Third Party Stock Count Import Job Fails With 'Transaction timed out after 3602 seconds' Error (Doc ID 2729453.1)

Last updated on SEPTEMBER 20, 2022

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 19.1 and later
Information in this document applies to any platform.

Symptoms


When attempting to run the ThirdPartyStockCountImport job, the job failed with the following error.

ERROR
-----------------------
Transaction Rolledback.: weblogic.transaction.internal.TimedOutException: Transaction timed out after 3602 seconds
BEA1-2FB3968DE3918820AAB8
at weblogic.transaction.internal.ServerTransactionImpl.wakeUp(ServerTransactionImpl.java:2134)
at weblogic.transaction.internal.ServerTransactionManagerImpl.processTimedOutTransactions(ServerTransactionManagerImpl.java:1986)
at weblogic.transaction.internal.TransactionManagerImpl.wakeUp(TransactionManagerImpl.java:2453)
at weblogic.transaction.internal.ServerTransactionManagerImpl.wakeUp(ServerTransactionManagerImpl.java:1898)
at weblogic.transaction.internal.WLSTimer.timerExpired(WLSTimer.java:19)
at weblogic.timers.internal.TimerImpl.run(TimerImpl.java:301)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:681)
at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:352)
at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337)
at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57)
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:655)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)


Steps to Reproduce:

1. Create Product Group Schedules for third party stock count for store A
2. Upload the stock count file with approx 13,000 items
3. Run Third Party Stock Count Import Job

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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