Oracle Public Sector Permits Cloud:Error When Processing A Payment
(Doc ID 2729468.1)
Last updated on NOVEMBER 24, 2020
Applies to:
Oracle Public Sector Permits Cloud Service - Version 11.13.20.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.07.0 version, Financials/Accounting (Billing, Payments, Fees)
When attempting to process payment,
the following error occurs.
ERROR
-----------------------
JBO-27023:Failed to validate all rows in a transaction.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as a user >Home ,
2.Permits > Select Permit ,
3. Click on Pay Button ,
4.Select Credit Card > Enter Credit Card Information ,
5. Click Make a Payment.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |