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Oracle Public Sector Permits Cloud:Error When Processing A Payment (Doc ID 2729468.1)

Last updated on NOVEMBER 24, 2020

Applies to:

Oracle Public Sector Permits Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Financials/Accounting (Billing, Payments, Fees)

When attempting to process payment,
the following error occurs.

ERROR
-----------------------
JBO-27023:Failed to validate all rows in a transaction.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as a user >Home ,
 
2.Permits > Select Permit ,

3. Click on Pay Button ,

4.Select Credit Card > Enter Credit Card Information ,

5. Click Make a Payment.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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