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Some Users Keep Getting Prompted for Username and Password for RICS (Doc ID 2729929.1)

Last updated on DECEMBER 13, 2020

Applies to:

Oracle Retail Integration Cloud Service - Version 19.0 and later
Information in this document applies to any platform.


Some of the users keep getting prompted for Username and Password while logging onto RSB Admin. These users are assigned the role RicAdminGroupPreProd.

Why the login is not working for some of the Federated users? Please help.


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