Error When Accessing Report from Custom Object JBO-57001: Invocation of service URL used in connection failed with status code 401 Unauthorized (Doc ID 2730283.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Symptoms

On : 11.13.20.07.0 version, Analytics

When attempting to open report from custom object Action, the following error occurs.

ERROR
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"Exception in expression "<custom object>" object function nada() : oracle.binding.expr.ServiceInvocationException Unexpected exception caught: oracle.adf.model.connection.rest.exception.RestConnectionException, msg=JBO-57001: Invocation of service URL used in connection failed with status code 401 Unauthorized. at "<custom object>" object function nada() line 59"

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to custom object
2. Click on a record
3. Click on Report Request
4. Error is thrown

If report is run directly from BI Answers, it runs without error.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot open the report and payments from partners cannot be made

Changes

Cause

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