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Error When Accessing Report from Custom Object JBO-57001: Invocation of service URL used in connection failed with status code 401 Unauthorized (Doc ID 2730283.1)

Last updated on DECEMBER 18, 2020

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Analytics

When attempting to open report from custom object Action, the following error occurs.

ERROR
-----------------------
"Exception in expression "<custom object>" object function nada() : oracle.binding.expr.ServiceInvocationException Unexpected exception caught: oracle.adf.model.connection.rest.exception.RestConnectionException, msg=JBO-57001: Invocation of service URL used in connection failed with status code 401 Unauthorized. at "<custom object>" object function nada() line 59"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to custom object
2. Click on a record
3. Click on Report Request
4. Error is thrown

If report is run directly from BI Answers, it runs without error.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open the report and payments from partners cannot be made

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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