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Oracle Public Sector Permits Cloud:After Configuration Migration From TEST to PROD ,Due To Error Unable To Make Payments In PROD. (Doc ID 2731150.1)

Last updated on NOVEMBER 24, 2020

Applies to:

Oracle Public Sector Permits Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Financials/Accounting (Billing, Payments, Fees)

When attempting to make payment, the following error occurs.

ERROR
-----------------------
 The parameter payee identifier is incorrect or missing.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login as a user >Home ,
 
2.Permits > Select Permit ,

3. Click on Pay Button ,

4.Select Credit Card > Enter Credit Card Information ,

5. Click Make a Payment.


Changes

 The above error(i.e.The parameter payee identifier is incorrect or missing.) started after configuration migration from Test to production.  User unable to make payments in production after migration.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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