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Fusion Global HR: Blank Notifications After CWB (Doc ID 2731207.1)

Last updated on DECEMBER 02, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.07.0 to 11.13.20.10.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
________________
Some notifications are blank when opened from Worklist or email.

The notifications for the below approval workflow tasks are coming as blank:

1. Change Assignment
2. Transfer
3. Change Work hours

Below notifications are working fine, where complete details are shown:

1. Change Personal Information
2. Document of Records
3. New Hire

Issue discovered after applying a CWB.

All users effected by this.

Tried clearing browser cache, closing all browser windows and retry accessing the notification, but it did not help.

EXPECTED BEHAVIOR
__________________
Expect to see content of the notification.

STEPS
______
The issue can be reproduced at will with the following steps:

1. Login to Fusion App
2. Click Notifications
3. Go to Worklist
4. Search for Change Assignment or Transfer Title
5. Try to open
6. Only summary/subject appears but nothing else

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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