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Validate Mobile Phone (Doc ID 2731214.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Validate Mobile Phone

During a new contact creation, we want to check all phone numbers of all contacts to make sure that contact is not available already in the system.

This is working on the Contact object as an object validation rule.
The script is working as expected during new Contact creation however, once try to update some fields on the contact, later on, it is still validating it and not letting us edit it.

How to add into the script an exception for the Contact update, so that the script to not be triggered?


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