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Imported Credit Data Points Not Imported into Case Folder (Doc ID 2731534.1)

Last updated on DECEMBER 09, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Customer Billing (Transactions)


ACTUAL BEHAVIOR
---------------
Case Folder Does Not Pull in Imported Data Points



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create Periodic Review Case folder for specific customer
2. Load data points using Credit Management Data Points Import Spreadsheet                                                                                                                                                                                                                                                                                                                 3. Process Receivables Transactions for Customer Account Summaries and Refresh the Case Folder


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, imported data points aren't visible in the case folder

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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