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Item Children does not Close on Cancel Action in Some Cases (Doc ID 2731559.1)

Last updated on DECEMBER 01, 2020

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

Item Children does not close on Cancel action in some cases.

Steps to reproduce:
--------------------------

  1. Go into Cloud Foundation Services.
  2. Go to Items.
  3. Go to Manage items.
  4. Search items.
  5. Click on hyperlink to level 1 item (Style) - (item search screen).
  6. Go to More Actions> List Children – (item screen).
  7. Click on hyperlink to level 2 item (SKU) – (item children by diff screen).
  8. Go to More Actions> List Children - (item screen).
  9. Click on hyperlink to level 3 item (Reference) – (item children screen).
  10. Go to More Actions > Click on Suppliers (item screen).
  11. Click Cancel or Close and Save and screen is closed (Item Suppliers screen).
  12. Click on Cancel or Close and Save and screen is closed (Item Screen).
  13. Click on Cancel or Close and Save and screen – screen does not Close – (item children screen for reference item).
  14. Click on the X in the tab for item children screen - screen closes.
  15. Click on Cancel or Close and Save and screen is closed (Item Screen for SKU).
  16. Click on Cancel or Close and Save and screen – screen does not Close – (item children by Diff screen).

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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