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MHE System Error In Lpn_inventory: ItemStruct Matching Query Does Not Exist (Doc ID 2731565.1)

Last updated on DECEMBER 02, 2020

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 20.2 to 20.4 [Release 20]
Information in this document applies to any platform.

Symptoms

When attempting to induct an LPN for MHE putaway
the following error occurs in MHE System logs.

ERROR
-----------------------
Error in lpn_inventory: ItemStruct matching query does not exist. Aborting output trigger for lpn MHEKB0002


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configured MHE System INTEK type Conveyor
2. Configured MHE Route instruction with selection criteria LPN Putaway type=CAR and
  LPN Type = Inbound
  LPN status = Located
  Sortable = No
  Module = RF-Text: Putaway
  Screen = Carousel Putaway
  trigger_output_interface = LPN_INVENTORY
  
3. Receive LPN
4. Induct LPN
5. See error in MHE System screen logs


Cause

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In this Document
Symptoms
Cause
Solution
References


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