Intercompany Transaction Error Saying "The primary customer site for the customer assigned to legal entity XXX is inactive. (FUN-720085)"
(Doc ID 2732404.1)
Last updated on AUGUST 08, 2023
Applies to:
Oracle Fusion General Ledger Cloud Service - Version 11.13.20.07.0 and laterOracle Fusion Financials Common Module - Version 11.13.19.07.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.13.20.07.0 version, Journals and Intercompany
Unable to create the intercompany transaction saying customer and supplier site inactive.
When trying to submit an intercompany batch, the following error is displayed
ERROR
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The primary customer site for the customer assigned to legal entity XXX Receiver LE is inactive. (FUN-720085)
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Intercompany Accounting > Transactions
2. Create a new intercompany batch and submit it
3. Check the error encountered
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create intercompany transactions
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |