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"GET object "latest patchMetaData" from "objectStore" failed" during VMDB patching (Doc ID 2732451.1)

Last updated on FEBRUARY 16, 2021

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

Doing precheck of patch is failing :

/opt/oracle/dcs/bin/dbcli update-server -v 18.10.0.0.200714 --precheck
{
  "jobId" : "8ee4fa64-73ce-49ca-807a-71",
  "status" : "Created",
  "message" : null,
  "reports" : [ ],
  "createTimestamp" : "November 26, 2020 03:46:38 AM EST",
  "resourceList" : [ ],
  "description" : "Server Patching Prechecks",
  "updatedTime" : "November 26, 2020 03:46:38 AM EST",
  "percentageProgress" : "0%"
}

 

 /opt/oracle/dcs/bin/dbcli describe-job -i 8ee4fa64-73ce-49ca-807a-71

Job details
----------------------------------------------------------------
  ID: 8ee4fa64-73ce-49ca-807a-71
  Description: Server Patching Prechecks
  Status: Failure
  Created: November 26, 2020 3:46:38 AM EST
  Progress: 0%
  Message: DCS-10403:GET object "latest patchMetaData" from "objectStore" failed.

Task Name Start Time End Time Status
------------------------------------------------------------------------ ----------------------------------- ----------------------------------- ----------
Server Patching November 26, 2020 3:46:38 AM EST November 26, 2020 3:46:59 AM EST Failure
Pre-operations for Server Patching November 26, 2020 3:46:38 AM EST November 26, 2020 3:46:59 AM EST Failure
task:TaskSequential_4626 November 26, 2020 3:46:39 AM EST November 26, 2020 3:46:59 AM EST Failure
Download latest patch metadata[orcas1cfsdevdb2] November 26, 2020 3:46:39 AM ES

dcs agent logs shows:

2020-11-26 03:46:54,202 INFO [Download latest patch metadata[orcas1cfsdevdb2] : JobId=8ee4fa64-73ce-49ca-807a-71] [] c.o.b.o.ObjectStorageClient: Setting endpoint to https://objectstorage.us-ashburn-1.oraclecloud.com
2020-11-26 03:46:54,202 INFO [Download latest patch metadata[orcas1cfsdevdb2] : JobId=8ee4fa64-73ce-49ca-807a-71] [] c.o.d.c.u.b.CommonsCasperClientUtils: Successfully built ObjectStorageClient
2020-11-26 03:46:54,232 DEBUG [Download latest patch metadata[orcas1cfsdevdb2] : JobId=8ee4fa64-73ce-49ca-807a-71] [] c.o.d.c.u.b.CommonsCasperClientUtils: (404, ObjectNotFound, false) The object '/18.10.0.0.200714/patchmetadata.xml' was not found in the bucket 'DBaaSPatches' (opc-request-id: iad-1:ILL5vYiP6QaiAR_FOKmrqV-Uq7tfgc6ItYab0yA6rT5ljIiEnMqzUFoKnrKUnQT0)
2020-11-26 03:46:54,232 DEBUG [Download latest patch metadata[orcas1cfsdevdb2] : JobId=8ee4fa64-73ce-49ca-807a-71] [] c.o.d.c.u.b.CommonsCasperClientUtils: wating for retry
2020-11-26 03:46:59,232 DEBUG [Download latest patch metadata[orcas1cfsdevdb2] : JobId=8ee4fa64-73ce-49ca-807a-71] [] c.o.d.c.u.b.CommonsCasperClientUtils: retry count is:3
2020-11-26 03:46:59,232 DEBUG [Download latest patch metadata[orcas1cfsdevdb2] : JobId=8ee4fa64-73ce-49ca-807a-71] [] c.o.d.c.u.b.CommonsCasperClientUtils: failed to download patch
2020-11-26 03:46:59,232 DEBUG [Download latest patch metadata[orcas1cfsdevdb2] : JobId=8ee4fa64-73ce-49ca-807a-71] [] c.o.d.a.r.s.p.PatchingOperations: Remote System metadata : /18.10.0.0.200714/patchmetadata.xml local System metadata : null
2020-11-26 03:46:59,232 DEBUG [Download latest patch metadata[orcas1cfsdevdb2] : JobId=8ee4fa64-73ce-49ca-807a-71] [] c.o.d.a.r.s.p.PatchingOperations: Failed to download the system patch metadata files from Casper
2020-11-26 03:46:59,232 ERROR [Download latest patch metadata[orcas1cfsdevdb2] : JobId=8ee4fa64-73ce-49ca-807a-71] [] c.o.d.a.r.s.p.BmsPatchingActions: Failed to download latest patch metadata on node orcas1cfsdevdb2
2020-11-26 03:46:59,233 ERROR [Download latest patch metadata[orcas1cfsdevdb2] : JobId=8ee4fa64-73ce-49ca-807a-71] [] c.o.d.c.j.JsonRequestProcessor: RPC request invocation failed on request: {"classz":"com.oracle.dcs.agent.rpc.service.patching.BmsPatchingActions",
"method":"downloadLatestPatchMetadata",
"params":[{"type":"java.lang.String",
"value":"18.10.0.0.200714"}],
"revertable":false,
"threadId":171}
! com.oracle.dcs.commons.exception.DcsException: DCS-10403:GET object "latest patchMetaData" from "objectStore" failed.

 

Cause

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In this Document
Symptoms
Cause
Solution


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