My Oracle Support Banner

"Download Failed Data" Button Fetches an Empty Zip File (Doc ID 2732469.1)

Last updated on DECEMBER 01, 2020

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

The "Download Failed Data" button in Data Conversion UI to get the error items after loading the item files, fetches an empty zip file.

Steps to Reproduce

1. Click the Download Failed Data button in DCU UI to get the error items after loading the item files.
2. Notice that the downloaded zip file is empty, there are no files.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.