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Warning Popup Message In Leads (Doc ID 2733338.1)

Last updated on DECEMBER 21, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Leads, Sales Campaigns

Warning message popup when using reject in Leads page.


ERROR
-----------------------
Your changes are not saved. If you leave this page, then your changes will be
lost. Do you want to continue?

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to CX Sales Cloud
2.Navigate to Leads
3.From a list of leads, open any lead assigned to the logged in user
4.Click reject
5.In the following pop up, select the reject reason and add comments
6.Click Submit
7.Green ribbon and reject confirmation appears and user is navigated to landing page
8.Click on another lead
9.The warning popup message appears.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users seeing warning message popup when using reject in
Leads page.

Cause

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In this Document
Symptoms
Cause
Solution
References


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