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Error Encountered Communicating with Search Service (Doc ID 2733892.1)

Last updated on AUGUST 14, 2023

Applies to:

Content and Experience Cloud - Version 20.4.2 and later
Content and Experience Cloud Classic - Version 19.3.2 and later
Content and Experience Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

All asset search operations both from the OCE interface and from the websites do not work.
There is an error on the search engine screen.

"Error encountered communicating with search service..."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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