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Fusion Applications - Global Payroll - RETRO ERROR - ORA-06512: At "FUSION.PAY_PAYROLL_RUN", occurred in table reset_rel_group_status at location (Doc ID 2733969.1)

Last updated on DECEMBER 03, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Global Payroll

When attempting to run the Retro Process,
the following error occurs.

ERROR
-----------------------
A system error ORA-01422: exact fetch returns more than requested number of rows ORA-
06512: at "FUSION.PAY_PAYROLL_RUN", line 2329 ORA-06512: at line 1 occurred in table reset_rel_group_status at location 625. Contact your help desk.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Retro Process
2. Check the status of the process

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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