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How To Enable The Action Buttons From Bankruptcy Email Notification (Doc ID 2734009.1)

Last updated on DECEMBER 11, 2020

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Goal

Qn1:On : 11.13.20.10.0 version, Manage Advanced Collections

Bankruptcy Email Notification issue

Approve/Reject/Request more information tabs from Bankruptcy email notification are not working.

Why when we click on any of the below buttons it is just opening the internet explorer page and not even Oracle login page.
Actions: Approve | Reject | Request More Info

When we click on the below button it is navigating to the Oracle login page, as a workaround we can access this task in the Workspace Application


 

Solution

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In this Document
Goal
Solution
References


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