My Oracle Support Banner

Unifier System Error When Publishing a Custom Report (Doc ID 2734369.1)

Last updated on JANUARY 04, 2021

Applies to:

Primavera Unifier Cloud Service - Version 20.9 and later
Information in this document applies to any platform.


When attempting to Publish a Custom Report, the following error is displayed.

Error:  "Alert The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems."

The issue can be reproduced at will with the following steps:

  1. Log into the Unifier Environment
  2. Navigate to Company Workspace > Admin mode > Configuration > Custom Templates > Select the "Custom Template" to be published > Status > Published.
  3. The error noted above is displayed.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.