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Error When Running Consolidations Via EPM Automate In Financial Consolidation & Close Cloud Service (FCCS): "EPMAT-1:Application name returned from the product is empty" (Doc ID 2734428.1)

Last updated on DECEMBER 07, 2020

Applies to:

Oracle Financial Consolidation and Close Cloud Service - Version 20.10.52 and later
Information in this document applies to any platform.

Symptoms

When attempting to run a Consolidate through EPM Automate, the process fails with an error: "EPMAT-1:Application name returned from the product is empty". The command/script previously worked without issue. Other users do not encounter the error when running the same command.

Additional errors may be seen in logs: "Failed to sync user <user> with user provisioning and error is java.lang.RuntimeException: Errors occured during syncrhonization: [The following user already exists in this application: <user>., ORA-01400: cannot insert NULL into (..."HSP_USERSINGROUP"."USER_ID") SUPPL_DETAIL: ]"

Changes

A patch was recently applied to the FCCS pod.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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