Error When Running Consolidations Via EPM Automate In Financial Consolidation & Close Cloud Service (FCCS): "EPMAT-1:Application name returned from the product is empty"
(Doc ID 2734428.1)
Last updated on APRIL 05, 2023
Applies to:
Oracle Financial Consolidation and Close Cloud Service - Version 20.10.52 and laterInformation in this document applies to any platform.
Symptoms
When attempting to run a Consolidate through EPM Automate, the process fails with an error: "EPMAT-1:Application name returned from the product is empty". The command/script previously worked without issue. Other users do not encounter the error when running the same command.
Additional errors may be seen in logs: "Failed to sync user <user> with user provisioning and error is java.lang.RuntimeException: Errors occured during syncrhonization: [The following user already exists in this application: <user>., ORA-01400: cannot insert NULL into (..."HSP_USERSINGROUP"."USER_ID") SUPPL_DETAIL: ]"
Changes
A patch was recently applied to the FCCS pod.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |