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Deleted Partner Contact Username Cannot Be Reused (Doc ID 2734729.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.07.0 version, Partner Management

Requirement where Username assigned to Partner Contact is deleted from the Partner Contact using REST API and then the same username is used and assigned to another User based on business requirements using REST API.
This was working previously but now when we are deleting user name from Rest API the same username we are not able to use for other Partner Contact using rest api.

Kindly look into this as this is very critical and frequent happening business scenario where a user name assigned to Partner Contact is reassigned to a new Partner Contact in case if the Partner Contact switches company.

Deleting the username "abc.123" with the below REST API:
https://cbfv-test.crm.em2.oraclecloud.com/salesApi/resources/11.12.1.0/partners/302013/child/contacts/38178204/child/userdetails/abc.123

Facing issue while adding Username "abc.123" using below Rest API POST Operation


https://cbfv-test.crm.em2.oraclecloud.com/salesApi/resources/11.12.1.0/partners/294013/child/contacts/36808638/child/userdetails

{
"Username":"abc.123"
}

Also one more observation. Initially when used to delete Username assigned to Partner Contact User using REST API the Username used to get deleted from Security Console but now the Username is getting Inactive Status.
 

Solution

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In this Document
Goal
Solution
References


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