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Error When Printing Reports: Document Delivery Failed ... Error Deliver Document To Printer (Doc ID 2734796.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

Followed steps in <Note: 1964157.1> Setup Instructions for Printing from Oracle Cloud

But when sending report to printer, the following error occurs:

Document delivery failed [INSTANCE_ID=bip.bi_server1] [DELIVERY_ID=-1]Error deliver document to printer

 

Per <Note: 1964157.1>
- Ensured that Printer supports printing over the internet.
- Ensured that the Proxy server IP address(es) have been whitelisted for your DataCenter
- Verified the SSL certificate is a valid SSL certificate signed by a trusted certificate authority

 

Changes

 New On-Premise printer setut.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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