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FA: SCM: OM: Ship To Address LOV is Greyed Out when Using the "Update Lines" Feature. (Doc ID 2734806.1)

Last updated on MAY 11, 2022

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Goal

Ship to details:Ship to address is greyed out when creating Sales Order and using the - Update Lines - Task.

The Order Management - Customer Relationship Type has been set to - Single customer.

Navigation: Setup and Maintenance> Manage Order Management Parameters

Screenshot describing the error:


 

Solution

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In this Document
Goal
Solution


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