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When Attempting To Open A Cost Type Business Process Record, A System Error Is Generated (Doc ID 2734936.1)

Last updated on JANUARY 21, 2021

Applies to:

Primavera Unifier Cloud Service - Version to 20.9 [Release 19.12 to 20.9]
Information in this document applies to any platform.


When attempting to open a Cost Type Business Process (BP) record in the Unifier environment, the following error is displayed.

"Unifier Notification The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems."

The issue can be reproduced at will with the following steps:

  1. Log into the Unifier Environment.
  2. Navigate to Project/Shell where the Cost Type BP is enabled > Upper BP Node > BP Node > Open any of the BP records in the BP log.
  3. The error noted above is displayed.


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