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Collection Dashboard Is Not Getting Updated (Doc ID 2735213.1)

Last updated on MARCH 26, 2024

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

Collection dashboard is not getting updated
The delinquency details are getting updated, but the summary table is not getting updated as a result collection dashboard is not showing any details

1. Navigate to Collections dashboard.
2. Delinquent details are not getting updated.

Cause

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In this Document
Symptoms
Cause
Solution


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