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Error Email Message Received From Email Approval Even Though Approval Was Successful (Doc ID 2735342.1)

Last updated on DECEMBER 18, 2020

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : Unifier Any Version

ACTUAL BEHAVIOR
---------------

A user that was able to successfully approve a Business Process (BP) record via email; however, the user still received an error email message that it failed.

In the Error email, the workflow starts with the letters "RE".  The reason of failure shows "Invalid workflow action name".

EXPECTED BEHAVIOR
---------------

There should not be any error email sent from Unifier as the record had been successfully approved via email.

Cause

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In this Document
Symptoms
Cause
Solution
References


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