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FA: SCM: OM: When Cancelling a Dropship Line Encountered Error: Invalid qty change request. qtyForAdjustment = <Unfulfilled Qty>. (DOO-2685413) (Doc ID 2735501.1)

Last updated on DECEMBER 24, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Manage Orders

When cancelling a dropship line which is split due to ASN created for less than ordered qty (and now want to cancel un-fufilled qty), results in error.

An error occurred during processing of a change order. Contact your help desk. Error reference: Invalid qty change request. qtyForAdjustment = <Unfulfilled Qty>. (DOO-2685413)

STEPS
---------
1. Dropship order created and submitted.
2. Requisition and then PO is created.
3. ASN is done for lesser qty than ordered qty.
4. Now want to cancel the unfulfilled qty line and thus error encountered.

Cause

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In this Document
Symptoms
Cause
Solution
References


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