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An Error 'saved.java.io.EOFException: SSL peer shut down incorrectly' Occurs When Saving Changes On A Lead In CX Mobile Application (Doc ID 2735638.1)

Last updated on FEBRUARY 12, 2024

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, CX Mobile Application

When attempting to save changes on lead on CX Mobile App, the following error occurs.

ERROR
-----------------------
Your changes could not be saved.java.io.EOFException: SSL peer shut down incorrectly


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Save changes on lead
2. Error shows up

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the app correctly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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