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Unable To Receive PO For Global Level Users For An Item Common Across Both Companies/Facilities (Doc ID 2735699.1)

Last updated on DECEMBER 14, 2020

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 20.4 and later
Information in this document applies to any platform.

Symptoms

On : 20.4 version, Core Product Functionality.

Unable to receive Purchase Order (PO) for global level users for an item common across both companies/facilities.

A global Admin level user is Eligible for both facilities FAC1 and FAC2 and companies COMP1 and COMP2.

A PO is created in FAC2/COMP1 environment for an item which is common across COMP1 and COMP2 companies.

The global user logs into the RF menu and selects the PO receipt screen and enters the PO number, LPN, and SKU.

Once the SKU is entered the User gets the Error "User has no permissions for company COMP1"

ERROR
-----------------------
User has no permissions for company "COMP1"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to RF with global user
2. Navigate to Receiving Menu
3. Choose receiving screen : PO Receipt
4. Scan the PO number
5. Hit tab at LPN field so that LPN number is auto generated
6. Next enter the SKU barcode.
7. Error is displayed



Cause

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In this Document
Symptoms
Cause
Solution
References


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