"Your order has not been placed as payment has been declined" Error While Submitting an Order with Invoice Payment
(Doc ID 2735817.1)
Last updated on DECEMBER 29, 2020
Applies to:
Oracle Commerce Cloud Service - Version N/A and laterInformation in this document applies to any platform.
Reported Version: 20.3.5
Symptoms
Unable to submit orders using invoice number.
The updateOrder (PUT /ccstoreui/v1/orders/<order_id>) endpoint call is successful but its response includes paymentState "AUTHORIZE_FAILED".
Reproducible Steps:
1. Bring up a Storefront site
2. Log in
3. Add an item to cart
4. Checkout
5. Select "NEW PAYMENT METHOD" > Invoice Number
6. Provide some number in PO Number and press "SUBMIT"
7. Press "Place Order" --> On UI seeing "Your order has not been placed as payment has been declined. Please try again."
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |