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"Your order has not been placed as payment has been declined" Error While Submitting an Order with Invoice Payment (Doc ID 2735817.1)

Last updated on DECEMBER 29, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Reported Version: 20.3.5

Symptoms

Unable to submit orders using invoice number.
The updateOrder (PUT /ccstoreui/v1/orders/<order_id>) endpoint call is successful but its response includes paymentState "AUTHORIZE_FAILED".

Reproducible Steps:
1. Bring up a Storefront site
2. Log in
3. Add an item to cart
4. Checkout
5. Select "NEW PAYMENT METHOD" > Invoice Number
6. Provide some number in PO Number and press "SUBMIT"
7. Press "Place Order" --> On UI seeing "Your order has not been placed as payment has been declined. Please try again."

Cause

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In this Document
Symptoms
Cause
Solution
References


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