When Attempting to Print a Document an Error Occurs [An unknown error (class java.lang.NullPointerException) has occurred. Please contact your system administrator.]
(Doc ID 2735875.1)
Last updated on MARCH 09, 2021
Applies to:Oracle BigMachines CPQ Cloud Service - Version 20 C Patch 2 to 21 A Patch 5 [Release 20 to 21]
Information in this document applies to any platform.
When attempting to print a document, an error occurs sporadically:
An unknown error (class java.lang.NullPointerException) has occurred. Please contact your system administrator.
To help us track this error, please note the date and time in your report: 2020-09-24 17:12:07.
This issue only occurs in the JET UI and does not happen on every print. This will only happen when the site has multiple nodes.
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