21B Unable To Bulk Load The Postal Codes In The Territory - Connection To The Server Failed
(Doc ID 2736261.1)
Last updated on JANUARY 11, 2021
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.07.0 version, Territory Management, Quotas
When attempting to load 1000 postal codes via territory page
the following error occurs.
ERROR
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Connection to the server failed (Status = 504)
STEPS
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The issue can be reproduced at will with the following steps:
Log into application
Navigate to Territory Page
Dimension = Geography using the option "Add members in Bulk" within the territory.
Add more than 1000 postal codes.
An error is displayed:
Connection to the server failed (Status = 504)
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot load zipcodes
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |