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Office 365: Side Panel Error ZPS_365-5685051 (Doc ID 2736377.1)

Last updated on JANUARY 04, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.07.0 version, Microsoft Office 365

Office 365: Side panel error ZPS_365-5685051

When user opens the side panel in Outlook(Web version), they get an error.

Error - An error occurred while searching for the item in Oracle Engagement Cloud. (ZPS_365-5685051)

Solution

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Goal
Solution


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