Fusion Global Payroll: ORA-20001: The employment level entered isn't eligible for the element Salary Retroactive Errors When Running Retro
(Doc ID 2736684.1)
Last updated on DECEMBER 15, 2020
Applies to:Oracle Fusion Global Payroll Cloud Service - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Global Payroll
When attempting to run Retro process the following error occurs for few employees
ORA-20001: The employment level entered isn't eligible for the element Salary Retroactive on 2020-11-01. Details: You can't grant the element to the payroll relationship, terms or assignment unless it meets the element eligibility criteria and has an element costing record. Ensure that a suitable element costing rule exists for the element, and that the eligibility criteria for a person matches those defined on the costing rule.
The issue can be reproduced at will with the following steps:
1. Run retro process
2. Error occurs
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