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Noticing Changes In Some Coupon Batches Promo Code property in Admin UI (Doc ID 2736770.1)

Last updated on FEBRUARY 08, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Customers may notice in Admin UI (NOT Storefront issue) that the Coupon Batches have some records that appear to have their promo codes changed. They will only notice this in Admin UI the storefront will remain unaffected. However, they may also notice this in invoicing or other integrations that may be using the Admin rest API to get the promotion details, so this still may cause an impact outside of Admin UI review of coupon details.

Specifically; You may notice that a promotion within a batch of coupons will appear to have the incorrect promo code. But when you view or use that promotion online and try to checkout in the storefront, it will appear correct and you will have no issues. Please keep in mind that THIS issue is very specific to Admin/Admin UI.

Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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