My Oracle Support Banner

No Option To Search Contact With Non Primary Emails (Doc ID 2737067.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

We can have multiple email addresses associated with single contact in system. However, when we go to Contact landing page, we only see option to search with Primary Email address.

We want to give our sales reps ability to search contact with any email address. Is there any workaround? Is this feature in the roadmap?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.