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Error "Unifier Return Code Is 500. Server Error" After A P6 To Unifier Synchronization Using Gateway (Doc ID 2737153.1)

Last updated on JANUARY 11, 2021

Applies to:

Primavera Unifier Cloud Service - Version 20.7 and later
Information in this document applies to any platform.

Symptoms

When attempting to launching the synchronization "Get Activities and Assignments from P6 for EVM", the following error occurs.

"There is an issue with the ERP Provider. Please verify the configuration details. The error is below:
com.oracle.pgbu.pdi.provider.ProviderException: Unifier return code is 500. Server Error, contact the system administrator."


STEPS
-----------------------
1. Try to run the synchronization "Get Activities and Assignments from P6 for EVM",
2. Notice that the following error message is generated:
"There is an issue with the ERP Provider. Please verify the configuration details. The error is below:
com.oracle.pgbu.pdi.provider.ProviderException: Unifier return code is 500. Server Error, contact the system administrator."


 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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