Unable To Take Resolution Action When Invoice Is For A Different PO Than The Receipt And With Different Cost
(Doc ID 2737230.1)
Last updated on MARCH 24, 2021
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to match an invoice and receipt received against a different purchase order (PO), the following error occurs.
ERROR
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You cannot select Invoices with different Unit Cost
Steps to Recreate:
1. Login to ReIM.
2. In summary match > search for invoices and receipts by Supplier Site.
3 Select an Invoice and receipt with a different PO but same item but different unit cost and higher units
4. Ensure that the invoice is out of tolerance, go to Detail Matching
5. Observe that the option to split receipt is disables and you get a message "You cannot select Invoices with different Unit Cost".
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |