Unable to Create New Users in Cloud Administration
(Doc ID 2737506.1)
Last updated on APRIL 05, 2021
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.10 and later
Primavera Unifier Cloud Service - Version 20.10 and later
Information in this document applies to any platform.
When attempting to add a new user in Cloud Administration, the following error occurs after clicking Save.
1 user(s) failed
The issue can be reproduced at will using the following steps:
- Browse to Cloud Administration.
- Click Add.
- Fill in the details for the new user and click Save.
- Note the reported error.
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