My Oracle Support Banner

Login to Cloud Retail Application results in Error "401 Authorization Required" (Doc ID 2737660.1)

Last updated on NOVEMBER 08, 2023

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus - Version 19.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Demand Forecasting Cloud Service Plus - Version 19.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 and later
Information in this document applies to any platform.

Goal

Logging into the Oracle Retail Cloud URL for the Retail Applications sometimes results in the error "401 Authorization Required".  How can this be resolved?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.