Email Notifications not being received by some users
(Doc ID 2737769.1)
Last updated on OCTOBER 16, 2023
Oracle BigMachines CPQ Cloud Service - Version 18 A and later
Information in this document applies to any platform.
A certain subset of users do not receive Email Notifications for Approvals or Step Transitions. This occurs when the Email Notification is defined to use Email Templates.
- User Preference Changes
- User Email changes
- Email Notification setup changes (Step workflow/Approval workflow)
- New Users created
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