My Oracle Support Banner

Blurry Unreadable Print To PDF With Visualiser For P6 When Using Windows 10 Laptop (Doc ID 2737884.1)

Last updated on DECEMBER 23, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12.3.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 19.12.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Printing from Visualizer to a PDF printer results in blurry unreadable PDFs when using a Windows 10 machine with P6 - no issues with PDF print from P6 Pro or P6 Web.
Using the same PDF printer and plans on a Windows 7 machine has no issues.

EXPECTED BEHAVIOR
-----------------------
PDF from Visualizer should be clear and readable.


 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.