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Inconsistent Bulk Lead Assignment Process (Doc ID 2738203.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

Lead Assignment batch process is ending with warning and not assigning the resources for some Lead records. If we run manual assignment from UI, it is working fine.

Why are some records are not getting processed using batch process? How to identify those records and cause of failure?
 

Solution

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In this Document
Goal
Solution
References


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