My Oracle Support Banner

Create Accounting (Receipt) Stuck In Running (Doc ID 2738280.1)

Last updated on JANUARY 21, 2021

Applies to:

Oracle Fusion Cost Management Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Subledger Accounting Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Receipt Accounting

ACTUAL BEHAVIOR
---------------
While running the create accounting process the ess job is stuck in running status.

EXPECTED BEHAVIOR
-----------------------
Job should complete in less time.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Receipt accounting application.
2. Submit create accounting for receipt accounting application.
3. Monitor the process


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.