Fusion Global Payroll: When Submitting The Offer Salary Element Error - Salary element entry couldn't be created. (CMP-1005343) (Doc ID 2738349.1)

Last updated on DECEMBER 28, 2020

Applies to:

Symptoms

On : 11.13.20.07.0 version, Global Payroll

When attempting to create an offer in ORC to a candidate the following error occurs:

ERROR
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Salary element entry couldn't be created. (CMP-1005343)
Reason for this error: ORA-20001: The identifier xxxxxxxxxxxxx for the payroll relationship, employment terms, or assignment passed to the entry level ID parameter is invalid. Details: The employment level ID included with the entry for the Vietnam Regular
Monthly element must be a valid ID number for the employment level indicated. The employment level must also match the employment level at which entries can be created for this element. For example, you can't use an assignment ID to create a terms level entry,
and the assignment ID sub ORA-06512: at "FUSION.PAY_SALARY_INTERFACE", line 1254 ORA-06512: at line 1

STEPS
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1. attempting to create an offer in ORC to a candidate;
2. error occurs.

Cause

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