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PRC:PON: Negotiation Approval Notification Not Sending To Approver (Doc ID 2738423.1)

Last updated on JANUARY 04, 2021

Applies to:

Oracle Fusion Sourcing Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Sourcing - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Negotiation was submitted for approval but notification never went to approver to get approved.

There is no notification for this in BPM worklist.

They have withdrawn and resubmitted and the notification is still not generating.

When you click ‘submit’ it’s a blank white screen.


ERROR
-----------------------

Blank white screen



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Procurement > Negotiations
2. Search for negotiation and send for approval

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot send negotiations for approval

Changes

 None

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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