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Sticky Focus Configuraration Not Working on Bulk Scan Screens (Doc ID 2738625.1)

Last updated on JANUARY 10, 2021

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 19.1 and later
Information in this document applies to any platform.

Symptoms

On the Retail Store Operations Cloud Service (SOCS) UI, each time an item in scanned, the focus is lost and a manual intervention is needed to bring back the focus to the relevant scan field.

Steps to Reproduce:

Prerequisite: Enable Sticky Focus to True in the apk configuration

1. Login to the SOCS application on a mobile device.
2. Open inventory management
3. Select Stock count
4. Create Ad-hoc count
5. Click on 3 dots and select bulk scan
6. Touch Item field for scanning
7. Scan an item and observe that focus is not sticking there
8. For second scan, one more touch on item field is needed and focus is lost again

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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