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AutoCash Rule "Oldest transaction first" is not working properly (Doc ID 2738683.1)

Last updated on APRIL 16, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.07.0 version, Customer Payments (Receipts)

AutoCash rule “Oldest transaction first” is not working properly to apply receipts automatically for which no reference information is provided (other than customer number/name). Receipts are just left unapplied.

Is this intended functionality ?

Database error 32709: ORA-01403: no data found
ORA-06512: at "FUSION.ARP_CALCULATE_DISCOUNT"AR-arcgdsc: Error exit.
AR-arcoif: Error getting discount info for psid 54702
AR-arcoif: Error exit.
Unable to apply receipt 522201102000121 using the AutoCash rule Apply to the Oldest Invoice First.
AR_CABP_RCT_APP_OLD_FAILURE
AR-arcapar: Error exit.
AR-arcatc: Error applying receipts based on rules.
Unable to calculate the discount for the application of receipt 522201102000251 to transaction AMCDEB162384.
ARCABP_ERR_DISC
AR-arcgdsc: Error calculating discount info for psid 54686



 

Solution

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In this Document
Goal
Solution
References


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