Fusion Benefits: Conversion Load For Participant Enrollments Failing Through HDL (Doc ID 2738702.1)

Last updated on JUNE 08, 2022

Applies to:

Goal

Facing the below issue while trying to load Participant data through HDL, however we are able to enroll employee into required plans through application. The HDL error message is like below.

The message is Error occurred processing election information. Error Message is -- ORA-20001: There was a problem saving the enrollment. Details: The formula returned the message Please designate the dependent(s) according to the option selected in Basic Medical-NH to complete the enrollment process. If youre a benefits administrator, note that the enrollment result didnt satisfy the post election edit rules that were defined in the formula. Review the formula, make changes if required, and try
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.